Privacy Policy

Last updated: 2026-06-19

“Eroto.eu” respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws.

1. Who is the data controller?

Aitero, MB
Company code: 307676735
VAT number: LT100020267712
Email: info@eroto.eu
Website: https://eroto.eu

2. What data do we collect?

We may collect the following data:

1. First and last name;
2. Email address;
3. Phone number;
4. Shipping and billing address;
5. Order and payment information;
6. IP address and technical data;
7. Cookie information.

3. For what purposes do we use your data?

Your data is used for:

1. Order processing and product delivery;
2. Issuing invoices and fulfilling legal obligations;
3. Customer support;
4. Ensuring the proper operation and security of the website;
5. Statistical and marketing purposes (only with your consent).

4. Data retention

Personal data is stored for as long as necessary to achieve legitimate purposes or as required by law. Accounting documents are retained for the period established by applicable legislation.

5. Data sharing

Data may be shared with:

1. Payment service providers;
2. Shipping and logistics partners;
3. IT and hosting service providers;
4. Accounting and legal service providers;
5. Public authorities when required by law.

Data is shared only to the extent necessary to provide services or comply with legal obligations.

6. Your rights

You have the right to:

1. Access your personal data;
2. Request correction or completion of your data;
3. Request deletion of your data (“right to be forgotten”);
4. Restrict the processing of your data;
5. Object to the processing of your data;
6. Receive the data you have provided.

To exercise your rights, you may contact us at info@eroto.eu.

7. Cookies

“Eroto.eu” uses cookies to ensure the proper functioning of the website, improve user experience, and analyze website traffic.

We use:

1. Essential cookies – necessary for the operation of the website;
2. Functional cookies – remember your preferences;
3. Analytics cookies – help us understand how the website is used;
4. Marketing cookies – used only with your consent.

You may change or withdraw your cookie preferences at any time through your browser settings or the cookie management panel.

8. Contact

If you have any questions regarding privacy or the processing of personal data, please contact us:

Email: info@eroto.eu
Website: https://eroto.eu

By using the website and placing an order, you confirm that you have read and understood this Privacy Policy.